Recover your Itsmi profile by email
Lost every passkey, and your recovery codes too? Your Itsmi profile's email can get you back in. It takes 24 hours, so that if someone else is trying, there's time to stop them.
How it works
- Whoois emails a code to the address, if it is on an Itsmi profile. Entering it here starts the recovery, and the email is told.
- After 24 hours, and within 7 days, come back here. A new code, sent to the same email, lets you finish.
- Finishing signs every browser out, disconnects every AI assistant and withdraws every Miapp's permission. You make a new passkey, your old ones stop working, and new recovery codes replace yours.
If that email is on an Itsmi profile, Whoois emails it a code.
Still have a recovery code? Use it instead: it works at once.
Still have a device with your passkey? Sign in with it instead.
What's this? Recovering by email
- Go to whoois.app/recover/email, and enter your Itsmi profile's email. If it's on an Itsmi profile, Whoois emails it a code.
- Enter the code. Your recovery starts, and Whoois emails the address to say so.
- After 24 hours, and within 7 days, go back to whoois.app/recover/email, and enter your email again. Whoois emails it a new code.
- Enter it, then make a new Itsmi passkey, and save it in a password manager that syncs.
- Save your new recovery codes. Whoois shows them once.
Finishing signs every browser out of your Itsmi profile, disconnects every AI assistant, and withdraws every Miapp's permission. Your old passkeys stop working, and new recovery codes replace yours. If your Itsmi profile was locked, it's unlocked.
The 24 hours give you time to stop someone else. Signing in with one of your passkeys, using a recovery code, or locking your Itsmi profile stops a recovery. While one is waiting, your Itsmi profile's page shows it, with a way to cancel it.
It needs an email on your Itsmi profile, so add one before you need it: see 'Your email'. Still have a recovery code? Use it instead: it works at once.